Facts You Should Know About Body Shop Repair · The vehicle owner has the legal right to choose the collision repair shop of his/ her choice. You are not required to use a shop selected by a claims adjuster. However, you are required by your policy to allow your insurance company a reasonable amount of time to inspect the damages prior to repairing them. · You are not required to get more than one estimate. · Only you, the owner, can authorize repairs on your vehicle. · Repair estimates will vary. A lower estimate may not include necessary things such as wheel alignments, re-aiming your headlamps, proper refinish techniques etc. It's your car; make sure it's repaired to your satisfaction. · The vehicle is being repaired for YOU, the owner. You will be required to pay for the repairs upon completion. To avoid delays, it will be up to you to secure payment from your insurance company along with any necessary endorsements from lien holders. · Hagerstown Ford stands ready to assist you in any of these matters. We will work closely with you to minimize your inconvenience and maximize your satisfaction.
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